by Andreea Handoca | Feb 19, 2018 | E-commerce trends
In today’s over-saturated market, finding the right customers is crucial to your success. Only by targeting and knowing what their expectations are will you be able to meet their constantly rising needs. There are numerous factors that determine shoppers’ buying habits and the most important of them is the generation gap. Influenced by a multitude of cultural and social circumstances, different generations develop distinct shopping habits. By assessing customers’ upbringing, behavior patterns, interests, motivations, and goals, you will manage to determine where to direct product development. Millennials (1980 – 2000) Product discovery through integrated approach Considering that 91% of teens who own a cell phone actively text, this is one of the most efficient ways to address them and inform them about your product. Grown up in the world of digital evolution, these so-called Digital Natives are familiar with the basics of online marketing and, most importantly, of their value as consumers. They don’t respond to traditional marketing tactics. For them, images of products posted on social media by their actual users serve as a guarantee of quality. Additionally, Millennials want marketers to know their opinion on their product and, for this purpose, they use hashtags. This is called user-generated content and it plays a vital role in leveraging user social proof. Social awareness is important! As they were affected by the financial crisis, Millennials are extremely price-sensitive. Among all factors like product quality, availability, and reliability, price plays a fundamental role in their buying decisions. Another important trait that characterizes them is a strong sense of social awareness. Namely, this group prefers buying from brands that...
by Andreea Handoca | Feb 15, 2018 | E-commerce trends
If you are an online shop owner you have a long list of to do. Your plate is already over the top full. But there is one more thing you can’t ignore if you want to do business in Europe, with European customers: GDPR!
by Andreea Handoca | Feb 5, 2018 | E-commerce trends
Delight has always been considered the magic solution for customer service woes. On top of that, is mistaken to be one of two things: a big gesture or common courtesies. The first is not a very cost-effective strategy and the second is already a standard in nowadays customer service. But, that view on delight has to change!
by Andreea Handoca | Jan 25, 2018 | E-commerce trends
The shopping experience doesn’t start with the purchase of an item. Rather, it begins when a consumer has a need or desires a certain item. Wrongfully, many marketers assume that their job ends once a purchase is made. This way, marketers are missing the opportunity to build customer loyalty. And as the trend is to place a higher value on experiences over goods, this realization could become critical to a brand’s survival.
by Andreea Handoca | Dec 11, 2017 | E-commerce trends
Traditional SEO techniques are still going to be effective in 2018, but a number of trends are in the works that could significantly alter the practice of optimizing for search. That’s why it’s useful to keep up with the latest trends and discover how your brand can maintain a successful SEO strategy for the year ahead by blending established and growing trends.
